ALTANET CRAIOVA // IT SERVICES & SECURITY SYSTEMS SINCE 2003
[email protected] Mon–Fri 09:00–18:00 · Sat 10:00–14:00 HOTLINE: 0351 444 444
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Cookie Policy

1. Introduction

Our website, altanet.ro (hereinafter "the website"), uses cookies and similar technologies (collectively referred to as "cookies"). This policy explains which cookies we use, why we use them and how you can manage your consent.

2. What are cookies?

A cookie is a small, simple file that is sent along with the pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored there can be sent back to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts and local storage?

A script is a piece of code (a program fragment) used to make our website work correctly and interactively. This code runs on our server or on your device. The browser's local storage (localStorage) allows the website to remember a preference on your device without the information being sent to the server.

4. What is a web beacon?

A "web beacon" (or "pixel tag") is a small invisible piece of text or an image placed on a website to monitor traffic. To monitor traffic, web beacons can store various data about you. Our website does not use web beacons.

5. Types of cookies

5.1 Technical or functional cookies (strictly necessary)

Some cookies ensure that certain parts of the website work correctly and that your user preferences are remembered. By placing functional cookies, we make it easier for you to visit our website: you do not have to enter the same information repeatedly when you visit the site. We may place these cookies without your consent. On this website, they are necessary for its operation and security (session, protection of forms against CSRF attacks, remembering your cookie choice and your display theme). They do not require consent.

5.2 Statistical cookies

The website currently does not use statistical cookies (traffic analysis). If they are enabled, they will only run after you give your consent in the cookie banner, and this policy will be updated.

5.3 Marketing/tracking cookies

Marketing/tracking cookies are cookies (or any other form of local storage) used to create user profiles, to display advertising or to track the user on this website or across multiple websites for similar marketing purposes. The website does not use marketing or tracking cookies.

5.4 Social media and third-party content

Social networks such as Facebook, WhatsApp, Instagram, TikTok and X (formerly Twitter) place cookies when a website embeds their content, for example to promote web pages ("like", "pin") or to share them ("tweet"); this content may also store and process certain information for personalised advertising. Please read the privacy statements of these social networks (which may change regularly) to find out what they do with your (personal) data that they process using these cookies. Facebook, WhatsApp, Instagram, TikTok and X are located in the United States.

Our website does not embed content from social networks: it contains only simple links to the Altanet pages on Facebook, Instagram, LinkedIn, YouTube and X. These links do not place cookies until you access the respective platforms. To display fonts and icons, your browser downloads files from Google Fonts (fonts.googleapis.com, fonts.gstatic.com) and cdnjs (cdnjs.cloudflare.com); these providers receive your device's IP address in order to deliver the files, but the website does not allow them to place cookies.

6. Cookies placed

NameTypeProviderPurposeDuration
flexpress-sessionCookie, strictly necessaryAltanet (website)Maintains the browsing session (for example when submitting the contact and service booking forms). Marked HttpOnly and Secure.2 hours
XSRF-TOKENCookie, strictly necessaryAltanet (website)Protects forms against Cross-Site Request Forgery (CSRF) attacks.2 hours
cookie_consentCookie, strictly necessaryAltanet (website)Remembers your choice from the cookie banner (accepted categories and date of consent).12 months
flexpress_cookie_consentlocalStorage, strictly necessaryAltanet (website)Local copy of the choice made in the cookie banner, so that the banner does not reappear on every page.until manually deleted
cybersec_themelocalStorage, functionalAltanet (website)Remembers the chosen display theme (light or dark).until manually deleted

The data in the cookies above is not shared with third parties.

7. Consent

On your first visit we display a cookie banner. You can accept all categories, reject the optional ones or choose from "Settings". Strictly necessary cookies are placed without consent, because without them the website cannot operate securely. You can block the use of cookies in the browser you use, but please note that in this case our website may no longer work properly.

7.1 Manage your consent settings

You can change your choice at any time by deleting the cookie_consent cookie and the site data from your browser; on your next visit the banner will be displayed again.

8. Enabling/disabling and deleting cookies

You can use your internet browser to delete cookies and locally stored data automatically or manually. You can also specify that certain cookies may not be placed. Another option is to change your browser settings so that you receive a message every time a cookie is placed. For more information about these options, see the "Help" section of your browser. Note that the website may not work properly if all cookies are disabled.

9. Your rights regarding personal data

You have the following rights regarding your personal data:

  • You have the right to know why your personal data is needed, what we will do with it and how long it will be kept.
  • Right of access: you have the right to access the personal data we have collected.
  • Right to rectification: you have the right to supplement, correct, delete or block your personal data whenever you wish.
  • If you give us consent to process your data, you have the right to withdraw your consent and to request the deletion of all personal data.
  • Right to data portability: you have the right to request all your personal data from the controller and to transfer it in full to another controller.
  • Right to object: you may object to the processing of your data. We respect this, unless there are justified grounds for the processing.
  • The right to lodge a complaint with the supervisory authority (the National Supervisory Authority for Personal Data Processing, ANSPDCP).

To exercise these rights, please contact us using the contact details below. If you have a complaint about how we handle your data, we would like to hear about it. You can find further details in the Privacy Policy.

10. Contact details

For questions and/or comments regarding our Cookie Policy and this statement, please contact us using the following contact details:

  • Branch office and warehouse: Strada Caracal 162, Depozit 8 (Complex comercial Bănie), Craiova, Dolj, postal code 200745
  • ALTANET S.R.L., CIF RO15748710, Reg. No. J16/1373/2003
  • Registered office: Str. Amilcar Săndulescu nr. 11, Bl. A32, et. 3, ap. 13, Craiova, Dolj, postal code 200689
  • Email: [email protected]
  • Phone: 0351 444 444 / 0770 970 444
  • Website: altanet.ro